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FAQ

Frequently Asked Questions

What forms of payment do you accept?
We accept all major credit cards, checks and cash. There is a 3% processing fee added to credit card payments.
What stores do you deliver from?
We shop and deliver from IKEA Elizabeth, NJ store
How can I create a shopping list?
Please refer to this step by step guide
How can I give you my shopping list?
Upload the shopping list through the online form or send it by e-mail
Can I request a specific date and time for assembly?
Yes. We offer flexible options for delivery. You can specify your schedule so we can work around it.
How quickly can an assembly or installation be scheduled?
We strive for next day delivery but it is always a good idea to order at least 2-3 days before you absolutely need the items delivered.
Will you contact me prior to arriving?
Yes. We will keep you updated on the progress on your delivery/assembly date and will call you before arriving.
What if some items are out of stock on the shopping day?
This happens from time to time. We will call you for an alternative item.
How long will it take to assemble my item(s)?
Depending on the item complexity it could take anywhere from 20 minutes to two hours per piece. For larger jobs we send 2 or more techs to speed up the process.