Frequently Asked Questions
- What forms of payment do you accept?
- We accept all major credit cards, checks and cash. There is a 3% processing fee added to credit card payments.
- What stores do you deliver from?
- We shop and deliver from IKEA Elizabeth, NJ store
- How can I create a shopping list?
- Please refer to this step by step guide
- How can I give you my shopping list?
- Upload the shopping list through the online form or send it by e-mail
- Can I request a specific date and time for assembly?
- Yes. We offer flexible options for delivery. You can specify your schedule so we can work around it.
- How quickly can an assembly or installation be scheduled?
- We strive for next day delivery but it is always a good idea to order at least 2-3 days before you absolutely need the items delivered.
- Will you contact me prior to arriving?
- Yes. We will keep you updated on the progress on your delivery/assembly date and will call you before arriving.
- What if some items are out of stock on the shopping day?
- This happens from time to time. We will call you for an alternative item.
- How long will it take to assemble my item(s)?
- Depending on the item complexity it could take anywhere from 20 minutes to two hours per piece. For larger jobs we send 2 or more techs to speed up the process.